How to Add/Change Music for your Property Site:

Step 1: Go to Site Summary

Step 2: Click the Site Design tab

Step 3: Click ‘Select Background Music’ button

Step 4: Select from provided media and listen to a sample

Step 5: Click on the sound wave image to hear additional sample, if needed

Step 6: Make song selection and click ‘OK’

Step 7: Use the ‘Surprise Me’ feature, if needed

Note: Adding music to your Property Site will also add music to your Site Videos.

See the Table of Contents on the right-hand side and click for Frequently Asked Questions.

View the video below for a quick how-to overview:

Step-by-Step:

Step 1: From the Sites tab at the top of the page, click the property that you would like to add/change music for. This will take you to the Site Summary page.

Step 2: Click the Site Design tab on the left-hand side.

Step 3: Under Background Music, click the ‘Select Background Music’ button to display your music choices.

Step 4: In the pop-up box, scroll through the list of music selections and click on the name to listen to a sample. Note: the selected song will have a border highlighting 

Step 5: If you'd like, you may click on the music sound waves image to hear different sections of the song.

Step 6: Once you've selected your song, click ‘OK’.

Step 7: If you're not sure which song to select, you can click on the ‘Surprise Me’ button to get a randomized selection. The song will automatically start to play after clicking the button so you can hear the sample.

Adding Music FAQs

I'm having trouble picking a song from the list. What do you recommend?

We recommend “Happy Home” as the perfect song to add to any property site.

Can I upload my own music?

At this time, only the provided music is able to be used on Property Sites and Site Videos. The option to add your own music is not available.

Why did I get a copyright notice from YouTube?

We have secured an Enterprise license with StoryBlocks so you can freely share your Property Sites and Site Videos without fear of copyright infringement. However, copyright claims occur on a regular basis, regardless of where the creator got their music. From time to time, automated systems at Facebook and Youtube can flag the site and/or videos. If you receive such a claim, please go ahead and dispute the claim based on the steps provided in the copyright claim notice. You can view the full licensing agreement by clicking here.

Why does the music not automatically play?

Modern web browsers like Chrome have strict autoplay policies, often requiring user interaction before a video or audio clip can autoplay with sound. This is usually done to prevent unexpected music playback and respect user privacy. Each template design with Tourfactory has an audio symbol button that the user can press to hear the music if it does not autoplay for them.