How to Reset Password if Unable to Login:

Step 1: Click ‘Get my Password’

Step 2: Enter email address and click ‘Get Password Reset Email’

Step 3: Click the link provided in the password reset email 

Step 4: Provide a new password

Step-by-Step:

Step 1: If you've forgotten your password, click ‘Get your password’ from the login page.

Step 2: Enter the email address associated with your account, and click ‘Get Password Reset Email’.

Step 3: Click the link provided in the password reset email. This email can take between 5 to 10 minutes to arrive. If you do not see it in your inbox, please check your spam folder. Note: the link will expire in 48 hours 

Step 4: Enter a new password and click ‘Save Password’. Note: password must be at least 7 characters long.