Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Knowledge Base
  • Property Site

Marketing Kit and Custom Domain Renewals

Written by Holly Hoagland

Updated at July 27th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base
    Social Media Ordering and Order Management Property Site Flyers Account Info Additional Support
+ More

How to Renew Your Marketing Kit and Custom Domain:

 

Click the tabs and drop-downs to learn more:

Marketing Kit

Your Marketing Kit will expire after 1 year. When your year is up, you will see a renewal option on your Dashboard and in your Site Activation tab.

Dashboard Renewal

When your Marketing Kit is about to expire, you will see an ‘Expiring Sites’ section on your Dashboard.

 
 

Site Activation tab Renewal

When your Marketing Kit is about to expire, you will see a renewal option under the ‘What’s Next?' section in the Site Activation tab.

 
 
 
 

Custom Domain 

Your Custom Domain will expire after 1 year. When your year is up, you will see a renewal option on your Dashboard and in your Site Design tab.

Dashboard Renewal

When your Custom Domain is about to expire (within 30 days), you will see an ‘Expiring Sites Domains’ section on your Dashboard.

 
 

Site Design tab Renewal

When your Custom Domain is about to expire (within 30 days), you will see a renewal option under ‘Friendly Web Addresses’ section in the Site Design tab.

 
 
 
 
renewals marketing

Related Articles

  • Change your Property Site Design
  • Edit Property Site Information
  • Find your Property Site Links and QR Code
  • Download your Photos
  • Download your Floor Plans


For any additional questions, our Support team is ready to help you!

Phone/Text: 855.433.0268
support@tourfactory.com
© 1996-2023 TourFactory. All rights reserved. TourFactory.com
Expand